Comhar Partners

Senior Director, Global Talent Position Profile

ABOUT TREASURE DATA

"Protecting and interpreting Customer Data in a dynamic world."

The world needs new ways to handle customer data. WHY? Consumers want a safe and reliable way to handle their data. Businesses want a better way to collect, store, and manage customer data. New laws on consumer privacy have been invoked by 75% of the world’s countries. Third-party cookies are going away… and the tech industry is now embracing enterprise-scale customer data platform solutions. Sound complex? Want a simple, enterprise scale and technology agnostic solution? Enter, Treasure-DATA!

Treasure Data is the only enterprise Customer Data Platform (CDP) that harmonizes an organization’s data, insights, and engagement technology stacks to drive relevant, real-time customer experiences throughout the entire customer journey. Treasure Data helps brands give millions of customers and prospects the feeling that each is the one and only. With its ability to create true, unified views of each individual, Treasure Data CDP is central for enterprises who want to know who is ready to buy, plus when and how to drive them to convert. Flexible, tech-agnostic, and infinitely scalable, Treasure Data provides fast time to value even in the most complex and heterogeneous environments. As customer engagements increasingly become digital, the CDP space is one of the fastest growing categories for customer experience solutions.

Founded in 2011, Treasure Data helps over 400 customers—including some of the world’s most recognizable brands—to drive revenue, loyalty, and high levels of ROI. Treasure Data’s modern cloud-based customer data platform empowers companies to responsibly collect and understand massive amounts of data, transform their businesses and create new customer experiences.

In November 2021, Treasure Data completed the largest single funding round for a Customer Data Platform led by SoftBank Corp. to support its rapid growth. And, in March 2022, Treasure Data was named a Leader in the first major analyst evaluation of CDP by IDC MarketScape: Worldwide Customer Data Platforms Focused on Data and Marketing Operations Users 2022.

Treasure Data employees are enthusiastic, data-driven and customer-obsessed. Their actions reflect their values of honesty, reliability, openness, and humility. Treasure Data moved to remote-based work in March 2020 and is committed to ensuring it remains agile to accommodate the shifting preferences of its workforce. While the team is not working shoulder-to-shoulder, they still work side-by-side, finding unique ways to connect and create together while also respecting each other’s life priorities outside of work. Treasure Data offers competitive salaries and benefits and is named one of the 2021 Best Places to Work.

POSITION OVERVIEW

Treasure Data has just created a role for a Sr. Director, Global Talent to join their dynamic People Team. Based in the United States and reporting to the Chief People Officer, the Sr. Director, Global Talent will be responsible for building a strategic framework around Talent and partnering with the business to align and execute upon our hiring plan to support the company’s fast-paced growth. This leader will define and implement a scalable hiring methodology and approach to drive exceptional talent hiring, growth and retention- ensuring employee success well beyond hire. The ideal candidate will be a high impact business partner to the Executive Leadership Team to identify and address talent gaps, enhance employer branding, establish and strengthen external partnerships and enrich our teams with talent from all different backgrounds and perspectives. The candidate will partner with the People and senior leadership teams to build upon, establish and drive global programs and initiatives around diversity, inclusion, equity, and belonging (DEIB). The ability to attract, develop and retain exceptional talent of diverse backgrounds and perspectives is paramount to the Company’s success and aligned with its values and culture. The Sr. Director, Global Talent will inspire and lead a cross-functional team of sourcers, coordinators, and recruiters to assure the highest level of service delivery and commitment to recruiting excellence. The leader will set the right bar for pace, quality and consistency across recruiting to ensure a great process for hiring managers and panelists as well as an exceptional candidate experience. The ideal candidate will be a well-rounded HR executive with varied experience and a willingness to “jump in”. They are looking for someone who is a true driver – a leader who thrives in a fast paced, hyper growth environment and has a ‘can-do’ approach to strategize and get the job done. The Sr. Director, Global Talent will be the lead advisor to the Chief People Officer, partnering to support the scale of the company through programs to attract, develop and retain exceptional talent across the company.

ATTRACTIONS

Timing

  • The CDP industry is set to explode in acceptance and global growth.
  • Third-Party cookies are going away.
  • Equity Analyst are just now tracking this industry…and give TD high marks.
  • Treasure-Data has plans to go IPO within 24 months.

Company

  • Advantage- Treasure-Data was an early pioneer in this space; first-mover advantage.
  • Identified as the next Unicorn to come out of Silicon Valley.
  • Chosen by industry analysts as one of the most comprehensive CDP market solutions.
  • Ranked as one of the “Best Places to Work!”

Funding

  • Treasure-Data is well funded, recently receiving $324m+ in new funding.
  • Backed by a global leader in technology investments (SoftBank).

Culture

  • The company is all about “People, Product & Customer.”
  • Living by their values of openness, honesty, humility, and reliability.
  • Flexible culture; remote and on-site equal opportunity work culture.

Growth

  • T-D is in hyper growth mode across the business.
  • T-D will be doubling headcount and beyond.
  • The Chief People Officer envisions a rich culture throughout T-D.

Role

  • Ability to design, shape, and build Global Talent function & define the company talent strategy.
  • Drive DEI programs and initiatives in a meaningful way.
  • Contribute to the company’s success through meeting hiring objectives while maintaining a focus on post-hire success factors of growth, development, retention, and DEI.
  • Competitive benefits and time off, rapid vesting of stock options, and attractive IPO wealth opportunity.

The enterprise Customer Data Platform (CDP) that balances privacy and data to power great customer experiences in Marketing, Service, and Sales.

DUTIES AND RESPONSIBILITIES

Strategic

  • Provide strategic direction and seamless execution of the company's global recruitment efforts; update leadership on talent market insights and progress towards hiring goals.
  • Define and deliver a comprehensive Talent strategy and approach including implementing a scalable hiring methodology.
  • Assess and calibrate team structure and capacity to ensure the ability to meet hiring goals.
  • Identify and address mission-critical talent gaps by implementing effective recruiting strategies to attract exceptional talent across the business.
  • Build diverse talent pipelines and communities for critical functional areas.
  • Drive effective diversity, equity, inclusion, and belonging (DEIB) recruitment strategy to expand outreach to and attraction from diverse pools of talent.
  • Define and enhance the internal mobility process to drive employee growth and retention
  • Define a process for contingent workforce hiring

Team Leadership

  • Lead a cross-functional, global team of coordinators, sourcers and recruiters; set the bar for high performance, accountability and collaboration within the team and with hiring managers across the company.
  • Build upon the collaborative spirit of the team; position and lift the team up as a critical function to fuel the growth of the company.
  • Provide clear goals and objectives for the team; manage performance by providing timely constructive feedback and coaching the team for development and growth.
  • Evaluate and enhance regional processes for maximum efficiency and results.

Trusted Advisor

  • Build strong relationships with senior business leaders, hiring managers, and People team members; be the strategic expert for Talent sharing insights and guidance.
  • Build and strengthen external partnerships to support global recruitment efforts.
  • Partner with the CPO to drive effective programs to attract, develop and retain exceptional talent.

Operations

  • Strengthen employer brand and value proposition and help position Treasure Data as a premier employer destination.
  • Evaluate and optimize recruitment programs, systems, processes, tools and reporting metrics to streamline and enhance service outcomes.
  • Evaluate and manage the talent acquisition budget and operating plan based on financial targets; continue to augment internal hiring vs. external hiring via 3rd parties.
  • Provide expertise identifying and establishing partnerships with any 3rd party vendors to improve recruitment efforts.

EDUCATION & EXPERIENCE REQUIREMENTS

Technical

  • 10+ years of experience as an HR/ TA professional in a fast-paced environment.
  • Successful record of developing leading-edge, cost-effective, action-focused recruitment programs that reflect future plans regarding headcount growth, employee development, and retention.
  • Experience developing effective DEIB recruitment strategies and external partnerships.
  • Experience driving business strategies through creative Human Resource processes and initiatives.

Personal

  • Goal-oriented, proactive, accountable, and passionate about driving results.
  • Agile and continuous learner with personal resilience and ability to deal with ambiguity.
  • Excellent communication, interpersonal and collaborative skills (including presentation skills) across levels. An ability to persuade, influence, and build enthusiasm, accountability, and commitment.
  • Bachelor’s Degree in Business Management, Human Resources, or related field preferred. Master’s Degree or MBA a plus.

CRITICAL COMPETENCIES FOR SUCCESS

Leadership Acumen and Team Orientation

The Sr. Director, Global Talent will be charged with elevating the overall talent acquisition and staffing capabilities of the company. Through the development of improved talent acquisition processes, better utilization of staffing tools, this individual will work to upgrade the hiring processes while fostering a culture of accountability and results. With this in mind, the company requires a hands-on, team-oriented executive who has broad-based credibility and is capable of consistently motivating people to take action. This individual will be a strong leader who can build, inspire and coach the Talent team with a passion for the business while forging close working relationships with other senior executives throughout the company.

Critical Thinking/Analytical Rigor

This individual must be intellectually sharp and capable of thinking on their feet while demonstrating outstanding business judgment using critical data to make or influence decisions. The Sr. Director, Global Talent must possess the analytical skills to drive costs from the business, improve overall productivity and elevate the company’s recruitment processes as points of differentiation in the marketplace.

Results-Oriented

The Sr. Director, Global Talent must be performance-driven and able to drive measurable results. The successful candidate will be resourceful, action-oriented, and possess a proactive sense of urgency and the ability to overcome obstacles to produce results in a timely fashion. And, they will instill the same sense of urgency across their team and with hiring managers across the company. They will be comfortable working in a lean organization and rolling up their sleeves to get things done.

Communication

This individual should possess very strong communication, listening, and persuasion skills, truly partnering with the management team. The Sr. Director, Global Talent should be comfortable, articulate, and dynamic in front of both external and internal audiences including employees, senior management, and customers.

FOR MORE INFORMATION PLEASE CONTACT:

Paul Herrerias

Title: Managing Director Email: pherrerias@comharpartners.com Direct: (415) 483-4116 Mobile: (415) 302-5300

Ghali Asad

Title: Director

Email: gasad@comharpartners.com

Direct: (212) 202-0251

Mobile: (718) 210-5547