CRITICAL COMPETENCIES FOR SUCCESS

• Strategic Agility: This individual must be intellectually sharp and clearly capable of thinking on his/her feet while demonstrating outstanding business judgment. The Chief Financial Officer will possess the analytical skills to drive costs from the business, improve overall productivity and elevate the company’s technology advances as points of differentiation in the marketplace.

• Results-Oriented: The new Chief Financial Officer must be performance-driven and able to provide measurable results in a proactive manner. The ability to navigate and help fuel double digit year-over-year growth is critical to success. The successful candidate will be resourceful, action-oriented, and possess a proactive sense of urgency and the ability to overcome obstacles to produce results in a timely fashion. He/she will be comfortable in working in a lean organization, rolling up his/her sleeves to get things done. Achieving these goals while working in a collaborative environment will require the political savvy to know when to push for action and when to step back to build consensus.

• Communication: This individual should possess very strong communication and persuasion skills, truly partnering with the leadership team and Board. He or she should be comfortable, articulate, and dynamic in front of both external and internal audiences including members, senior leadership, the private equity team, and customers. She/he will be direct, candid and possess strong conflict resolution skills. This will include effective negotiation skills with all constituents within and outside the company.

• Perspective: This individual will provide a worldly perspective of macro and industry influences to assist in guiding the company in new directions. He/she will provide perspective coming in from outside the organization to aid in the collective leadership team’s understanding and acceptance of trends, insights, changing business perspective and management strategies. This keen perspective should be presented with patience and guidance rather than authoritative.