General Manager Position Profile
ABOUT NISOS PRIME
Nisos Prime is a Mediterranean steakhouse opening in July 2023 in the heart of the West Loop, after the success of Parker Hospitality’s Nisos Mediterranean. While rooted in the Greek tradition, Nisos Prime mixes an array of Mediterranean flavors and interpretations of nature, art, fashion, and food with fine-dining and atmosphere of a steakhouse. The dynamic restaurant will evoke a sense of intimacy with every dish & every experience and will transport guests to the tranquil yet vibrant oasis of the Mediterranean. This hot spot evokes a European approach to hospitality, making guests feel welcomed and relaxed, transitioning from an intimate dining experience to a vibrant social atmosphere as the night progresses.
Brad Parker, founder, and Chief Executive Officer of Parker Hospitality traveled to Mykonos years ago for a deep dive into the culture, the history, and the food that inhabits the various elements of the Mediterranean.
Nisos Prime is part of Parker Hospitality, a hospitality company based in Chicago that conceptualizes, develops, manages, and operates a portfolio of restaurants and lounges including The Hampton Social, The Bassment, and soon to be Nisos Prime and Costera. Parker Hospitality develops its concepts with the vision to create unique ambiances and experiences merged with the key elements of dining, design, and live music.
IN THE NEWS
POSITION OVERVIEW
The General Manager is responsible for the entire operation of the Nisos Prime restaurant. The General Manager will coordinate with the Executive Chef the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food and beverage quality, cleanliness, and sanitation of a single restaurant.
The successful candidate will work with the Executive Chef in setting the direction of the daily operations as well as a plan to grow the business and be the bridge between Nisos Prime and Parker Hospitality. The General Manager will be responsible for creating and implementing systems within the structure of the Parker Hospitality Group.
DUTIES AND RESPONSIBILITIES
- Oversee financial responsibilities including Profit & Loss reports and Labor and COGS budgets.
- Oversee buying and inventory of liquor, beer, wine, beverages, and drink supplies.
- Maintains high standards for host desk guest interaction and focus on service
- Understands all policies, procedures, standards, specifications, guidelines, and training programs.
- Develops management team in areas including personal growth, operational and financial knowledge, interpersonal skills, and organizational techniques.
- Ensures that all food and beverage products are consistently prepared and served according to the establishment's recipes, portioning, cooking, and serving standards.
- Achieves company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Continually strives to develop the staff in all areas of managerial and professional development.
- Prepares all required paperwork, including forms, reports, and schedules in an organized and timely manner.
- Reviews and amend agenda for shift service meetings (to be conducted by shift manager).
- Ensures that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the establishment's preventative maintenance programs.
- Ensures that all products are received in the correct unit count and condition and that deliveries are performed in accordance with the establishment's receiving policies and procedures.
- Identifies, addresses and documents individual employee performance problems according to standard operating procedure. Discipline and/or terminate as necessary according to PH procedures.
- Communicates cordially, effectively, and clearly with all employees, managers, partners, corporate staff, and guests.
EDUCATION & EXPERIENCE REQUIREMENTS
- Minimum of 5+ years’ experience in a General Manager role.
- Knowledge of the restaurant industry and leading operations.
- Experience with fine dining, steakhouse, and high volume ($15MM).
- Holds a current Servsafe (or equivalent) certification.
- Holds a current Bassett (or equivalent) certification.
- Bachelor's degree is preferred.
- Possess excellent basic math skills and have the ability to operate a point-of-sale system.
- Knowledgeable of establishment policies regarding personnel; and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests.
- Instills a creative, collaborative environment among staff.
CRITICAL COMPETENCIES FOR SUCCESS
Exceptional Leader
One who builds, inspires, and coaches teams with a passion for the organization, while forging close working relationships with others throughout the organization and community. This General Manager will create and implement policies and procedures to foster a culture of trust, accountability and results while elevating capabilities.
Critical Thinker
Combines analytical and creative horsepower to simplify and break down complex situations into the core of issues with easy-to-understand action items. This individual must be intellectually sharp and use critical thinking to make or influence decisions while demonstrating outstanding business judgement. They will be comfortable creating the new and the different and have a ravenous appetite to learn more and experiment in a disciplined way.
FOR MORE INFORMATION PLEASE CONTACT:
Title: Director
Email: mlayton@comharpartners.com
Direct: (312) 313-8454
Mobile: (224) 805-9369
Title: Associate Email: tperdue@comharpartners.com Direct: (312) 313-8463 Mobile: (352) 213-8500
