DUTIES & RESPONSIBILITES

Business Strategy and P&L Leadership:

• Strengthen and advance the strategic business plan to profitably grow the Company revenue across its three business units
• Responsible for resolving company strategy on a continuous basis and ensuring all employees understand the details of the strategic plan and how their work connects to EBI goals
• Full P&L responsibility for the Company’s sales/business development function, marketing team and operating groups including sales/revenue, costs, project delivery, profitability and financial outcomes
• Accountable for leading an organization delivering superior client service and achieving high levels of client satisfaction
• Responsible for assessing whether strategic initiatives, across all divisions and at all levels of the organization, are in line with the company’s standards and objectives
• Leverage metrics, business analytics and work practices to maximize team productivity and organizational performance
• Responsible for establishing transparency and accountability for those carrying out EBI strategy at all levels of the organization
• Assume additional responsibilities as assigned by EBI Ownership to assist in the growth and leadership of the organization
• Align the leadership team on the strategy and drive decision making that sustains organizational change

Sales Management and Account Leadership:

• Lead the Company’s business development/sales strategy, process and team to drive profitable growth
• Oversee the Company’s key account program to maximize revenue growth from portfolio of top clients
• Enhance EBI’s culture of solving client needs with technology-based solutions and thought leadership
• Establish KPIs and dashboards for defining successful relationships with clients (including measures of customer satisfaction) and foster sales accountability through visible companywide data and metrics
• Lead the firm’s marketing team with focus on strengthening the company’s brand and leveraging market/client insights to support the company’s business development efforts
• Collaborate extensively across the organization to drive cross-selling and grow business opportunity
• Create and implement a longer-term plan for growth as well as organization-wide execution of growth-generating strategies