ROLE & RESPONSIBILITES

• Define and maintain the enterprise architecture roadmaps and associated architectural standards to ensure the creation and evolution of IS solutions that will meet business needs and exploit emerging technology trends and developments.

• Research, investigate and evaluate emerging technologies, industry trends, best practice, and vendor solutions, to inform the development of roadmaps and support the improvement of the development lifecycle.

• Implement, manage and improve the processes, systems and capabilities needed to manage the design, development, testing, deployment and support of IS solutions in the most effective and efficient way, build and retain internal intellectual property and talent, and respond flexibly to changing business demand, whilst creating the optimum balance between internal and external resource allocation and leveraging internal and external best practice.

• Define and assess the IS solutions needed to address business demand and requirements, making best use of budgets and resources and acting as the escalation point for key risks, issues and decisions, to ensure solutions meet required quality standards, are sustainable and supportable, and aligned with all relevant architecture roadmaps, standards and controls.

• Define the operational support framework required for the effective management and delivery of all Digital solutions, ensuring it is both fit-for-purpose today and scalable into the Digital future to prevent unintended system disruptions and effective business continuity.

• Implement, communicate and monitor all relevant processes, procedures, controls and reporting requirements to ensure that technical solutions are being appropriately governed in line with business needs and risk appetite.

• Set expectations and manage, monitor, coach and develop team members to ensure that they maximize their performance, meet the required standards, and continuously develop their capabilities and experience whilst demonstrating the behaviors needed to embed a collaborative, high performing, consumer-oriented and commercially aware working environment.

• Engage with selected vendors, managing delivery from them where necessary, to ensure we are controlling costs, monitoring that they are following relevant standards and controls and meeting agreed service levels, fully leveraging their capabilities, knowledge and services, and realizing maximum value from working with them.