Director, Human Resources Position Profile
ABOUT OUR CLIENT
Our client is a rapidly growing restaurant group in Chicago with multiple locations across the United States. Their mission is to create an unprecedented value-based ethos. Its focus? – their staff, or what they consider, family. Specifically, they provide comprehensive benefits to ensure their entire team feels cared for, supported, and energized in all aspects of their lives.
They believe there’s more to work than “work,” and they will stop at nothing to keep their people first. Come grow with them!
POSITION OVERVIEW
The Director, Human Resources will be responsible for providing strategic HR Business Partner support for our client. The successful candidate will be excited about contributing at both firsthand and strategic levels and have a proven track record of positively influencing teams and their leaders.
The ideal candidate will be a well-rounded human resources executive with deep organizational design, recruitment, and development experience. Our client is looking for an individual who possesses a ‘can-do’ approach and the ability to manage multiple and competing priorities in a dynamic environment. The Director, Human Resources will provide leadership in establishing optimal organizational design wherein the alignment of its infrastructure and business processes ensures world class performance. The Director, Human Resources will be the lead advisor in building organizational capability and processes.
DUTIES AND RESPONSIBILITIES
- Collaborate with executive leadership to define the organizations long-term mission and goals; identify ways to support this mission through talent management.
- Develop and implement HR policies and procedures that align with the overall business strategy of the company.
- Act as a trusted advisor and strategic Human Resource partner to all teams.
- Lead and participate in cross-functional working teams on strategic initiatives.
- Lead a strong, effective, and respected Human Resources team that is business savvy, proactive, responsive, helpful, and anticipatory. At all levels, the Human Resources function should be viewed by the company as confident, expert, strategic, effective, and vital to the organization’s success.
- Build the quality and depth of talent within the organization through innovative recruitment and retention programs that ensure organizational readiness to achieve targeted business objectives.
- Develop and implement a comprehensive training and development program for all employees in the company.
- Understand the existing competencies and talent needs of various teams and identify and address talent gaps before they impact the business.
- Work with the leadership team to put in place proactive talent management plans (skills/leadership development and succession planning.)
- Provide change-management counsel and support.
- Identify key performance indicators for the organization’s human resource and talent management functions.
- Assesses the organization’s success and market competitiveness based on metrics.
- Implement and manage HR technology systems to streamline HR processes and improve the overall employee experience.
- Manage employee relations issues, including conflict resolution, harassment, and discrimination complaints.
- Ensure compliance with all federal and state employment laws and regulations.
EDUCATION & EXPERIENCE REQUIREMENTS
- 7+ years of experience as an HR professional in a fast-paced environment.
- Bachelor’s degree in Business Management, Human Resources, or related field required.
- Experience working in the restaurant or hospitality industry is strongly preferred.
- An agile and continuous learner with personal resilience and the ability to deal with ambiguity.
- Excellent leadership, communication, interpersonal, and collaborative skills across levels.
- Ability to persuade, influence, and build enthusiasm and commitment.
- Strong aptitude for creative thinking and problem-solving.
- Experience driving business strategies through creative Human Resource processes and initiatives.
- A successful record of developing cost-effective, action-focused programs and policies that reflect future plans and philosophies concerning growth, profitability, employee development, and customer service.
- Strong business and financial acumen, preferably within a fast-paced industry.
- Knowledge of HR laws and regulations.
- Goal-oriented, proactive, accountable, and passionate about driving results.
- Strong project management skills.
- Demonstrated ability to manage and develop a team.
CRITICAL COMPETENCIES FOR SUCCESS
Results-Oriented
The Director, Human Resources must be performance-driven and able to provide measurable results. The successful candidate will be resourceful, action-oriented, as well as a flexible and decisive leader who establishes clarity in the midst of distractions to produce results in a timely fashion.
Communication
This individual should possess very strong communication, listening, and persuasion skills. They must be comfortable, dynamic, and an effective presenter in front of both external and internal audiences including employees, senior management, and customers and public forums.
Perspective
This individual will provide a worldly perspective of macro and industry influences to assist in guiding the company in new directions. They will provide perspective coming in from outside the organization to aid in the collective leadership teams understanding and acceptance of trends, insights, changing business perspective and management strategies. This keen perspective should be presented with patience and guidance rather than brute authority.
Mission Driven
This individual must be intellectually sharp and clearly capable of thinking on their feet while demonstrating outstanding business judgment. The Director, Human Resources will possess the analytical skills to improve overall productivity and elevate the company’s human resources efforts as a point of differentiation in the marketplace. This person must not only embrace change, but be entrepreneurial in nature, creating and altering the road map along the way.
Compassion and Caring
This individual will be caring, compassionate, and concerned for other members of the team and organization. Our client builds, grows, and succeeds as a team and want to protect their unique promise as they grow and prosper.
FOR MORE INFORMATION PLEASE CONTACT:
Title: Director
Email: gasad@comharpartners.com
Direct: (212) 202-0251
Mobile: (718) 552-6780
Title: Senior Associate
Email: lpacillo@comharpartners.com
Direct: (332) 223-6650
Mobile: (732) 216-3400
Title: Managing Director Email: blayton@comharpartners.com Direct: (239) 345-4050 Mobile: (847) 722-4180
