Chief Information Officer Position Profile

• Provide vision, leadership, and business alignment that leads to the development and implementation of IT strategy that supports all areas of the organization.
• Collaborate with executive and senior management teams to identify, recommend, develop, implement, and support cost-effective IT solutions across the global organization.
• Work with the organization’s business leaders to establish appropriate, standardized, efficient business processes and procedures that include validation and integrity of business data across the business.
• Establish a roadmap for effective business intelligence, analytics, and decision support across the business.
• Assess the fit of IT solutions and identify gaps early for subsequent evaluation in the pursuit/solution development process.
• Lead effort to identify optimal business systems and underlying IT infrastructure that will support the organization going forward.
• Develop and manage application portfolios across the organization, globally.
• Implement an IT governance structure, to include business partners, to ensure predictable and reliable implementation and support plans are in place to execute chosen IT initiatives and effectively support implemented solutions.
• Ensure effective project management across strategic initiatives that deliver expected results as scoped, on time, and within budget.
• Develop a strategy around building user knowledge that includes effective and repeatable end-user training.
• Ensure development of policies, procedures, and standards for computer-based business systems, including but not limited to business applications, IT infrastructure, information systems security, and disaster recovery.
• Infuse a culture where data and analytics are foundational components to most business discussions and decision-making across the business, including sound ROI analysis.
• Manage risk around the organization's business IT systems and underlying IT infrastructure.
• Design and maintain an effective cyber-security program that protects the company’s assets in a cost-justified manner; ensure compliance.
• Demonstrate ability to assimilate information quickly and concisely, make decisions, and act appropriately in a dynamic, fast-paced environment.
• Manage and govern IT operational and capital expenditures.
• Manage an enterprise-wide IT team across all company locations; set clear objectives for the IT team and manage all resources accordingly.
• Manage 3rd-party relationships and service providers engaged in the delivery of IT solutions and services across the company.
• Thoroughly understand the company’s go-to-market strategy, business models, sources of competitive advantage, and ultimately how the business makes money by acquiring and retaining profitable customers.

Ambitions

• Developing and managing quality of IT strategy, system design, and service delivery in a constantly changing business environment.
• Applying an IT governance model throughout the organization to work with business leaders in order to prioritize IT development and communicate throughout the organization.
• Working with ambiguity – expecting the business needs to change.
• Balancing the mandatory delivery of service with the stringent demands of rapid synergy delivery and cost containment.
• Maximizing and extending existing IT solutions with a view towards pragmatic, practical solutions.
• Rigor in the assessment of business demands and objectives and stringent cost/benefit analysis of potential IT investments.
• Building a strong, motivated, and organized IT team that can thrive in a dynamic workplace.
• Balancing IT expenditure and risk management across chosen IT solutions.
• Seeking opportunities to improve the cost and quality of IT solutions and service delivery.