Lead all aspects of operational performance and quality control
Develop high-performance teams through supervision, training, coaching, and mentoring
Develop and maintain long-lasting relationships with customers to enhance the reputation and resolve escalated challenges
Ensure strict adherence to ethics and compliance requirements on all phases of operations
Provide leadership in managing a growing international operation
Oversee the development and management of contracts, budgets, execution plans and manage their implementation relating to all operational projections and expenses
Lead a large case management and clinical services organization, deploying contractors across all regions and various levels of services provided
Provide thought leadership for new offerings and effectively implement new initiatives
